Fjernbetjening Dansk

← Back to support

Samsung TV not found

  1. Turn the TV on and make sure it's on the same Wi-Fi as your iPhone. Samsung TVs from 2016 and newer work.
  2. The first time you connect, the TV shows an access message. Choose Allow with the TV's own remote.
  3. If you chose Deny, open Settings › General › External Device Manager › Device Connection Manager › Device List, find Fjernbetjening and choose Allow.
  4. Under Device Connection Manager, Access Notification must be on so the TV can ask.
  5. If that doesn't help, unplug the TV for a minute and try again.

First: the same Wi-Fi

  1. Your iPhone and the TV must be on the same Wi-Fi. Guest networks and some mesh networks keep devices apart.
  2. The TV must be on, not asleep.
  3. Open Settings › Fjernbetjening on your iPhone and turn on Local Network.
  4. If the search doesn't work, tap Enter IP address in the app and type the TV's address. You'll find it in the TV's network settings.

Email support@fjernbetjening.theill.com. Please include the TV brand, model and what happens, and we'll answer as soon as we can.