Samsung TV not found
- Turn the TV on and make sure it's on the same Wi-Fi as your iPhone. Samsung TVs from 2016 and newer work.
- The first time you connect, the TV shows an access message. Choose Allow with the TV's own remote.
- If you chose Deny, open Settings › General › External Device Manager › Device Connection Manager › Device List, find Fjernbetjening and choose Allow.
- Under Device Connection Manager, Access Notification must be on so the TV can ask.
- If that doesn't help, unplug the TV for a minute and try again.
First: the same Wi-Fi
- Your iPhone and the TV must be on the same Wi-Fi. Guest networks and some mesh networks keep devices apart.
- The TV must be on, not asleep.
- Open Settings › Fjernbetjening on your iPhone and turn on Local Network.
- If the search doesn't work, tap Enter IP address in the app and type the TV's address. You'll find it in the TV's network settings.
Email support@fjernbetjening.theill.com. Please include the TV brand, model and what happens, and we'll answer as soon as we can.